Applications Engineer | √ĄPRE Instruments

Date Posted: 
Wednesday, June 6, 2018
Position Location: 
Tucson, AZ
Job Description: 
Classification: Exempt
 
Reports to Vice President Sales
 

√ĄPRE Instruments Background

√ĄPRE is an active driver in the global optics revolution that is transforming our daily lives in communications, life sciences, aerospace, security, commercial electronics and entertainment. √ĄPRE recognizes that manufacturing optics is challenging. Our mission is to provide our customers with the measurement tools needed to meet their demanding requirements; while making their job less stressful and lowering overall production costs. We achieve this goal by providing state of the art surface and wavefront interferometers, service, support and consulting on interferometer usage and applications.
 

JOB DESCRIPTION

October 2017
 
Summary/Objective
The Application Engineer provides installation, training, phone support for customers and acts as a liaison for the company while on site for the company. Internal testing of software and instruments will also be performed in this role
 
Essential Functions
  1. Trains and advises customers on the proper uses of the company’s instruments and software
  2. Installs instruments after purchase
  3. Trouble shoots problems in operation of the instruments, or service issues as might arise
  4. Provide technical and application support to customers via phone, email or online
  5. Test software before release to find and catalog bugs and inconsistencies
  6. Test optics, optical assemblies, engineering prototypes, and finished products before shipping to confirm they meet specification
  7. Develop methods and set-ups to measure complex, customer supplied samples
  8. Develop measurement scripts and custom reports for customers as required
  9. Attends trade shows to assist with the set-up, demonstration of and tear down the equipment
  10. Updates √ĄPRE CRM system as new customer requirements and applications are learned
Competencies
  1. Sound Technical Acumen
  2. Excellent Problem Solving/Analysis Skills
  3. Desire and Ability to Learn new Technologies
  4. Proficient Communication Skills - Verbal and Written
  5. Works well both in a Team Environment and Independently.
Supervisory Responsibility
None
 
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
 
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
 
Travel
This position requires frequent travel, more than 35% Most travel is outside the local area and overnight. Some of the travel is international.
 
Required Education and Experience
BS or higher in Optics, Physics or related engineering field. Interferometer use and experience considered a plus.
 
Work Authorization/Security Clearance
US Citizen, “Green Card or permanent residency required
 
AAP/EEO Statement
√ĄPRE is an EEO employer
 
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
 
√ĄPRE offers competitive salaries, a benefits package. EOE
 
NOTE: JOB BOARDS, JOB FEEDS, CAREER PORTALS, STAFFING AGENCIES AND CONTRACTORS: Use or redistribution by commercial enterprises, for commercial purposes of a √ĄPRE job posting, without prior consent from an official representative from √ĄPRE is strictly prohibited. Please do not contact this job posting with services or other commercial interests.
Contact: 

Contact Donald A. Pearson II, VP of Sales, directly for more information or to apply.