Scientific Technical Sales - Application Support | Toptica Photonics Inc

Date Posted: 
Tuesday, March 8, 2016
Job Description: 

We are looking for a scientist to work as a high level Application Sales Specialist, to assume an important role supporting our team in North America. The successful applicant will be required to consult with our customers - providing technical, sales support, and interacting directly with top-level researchers in various disciplines. In addition to being the scientific connection to the field, the applicant will be expected to network and prospect for new account leads and business. This position is available either at our headquarters in Rochester, NY or in the Bay Area in California.  The role will require regular travel within the U.S. and Europe.

Responsibilities:

  • Present in-depth technical material for customer meetings and demonstrations of TOPTICA products.
  • Provide onsite or remote technical support and training to the customer as well as guidance to the TOPTICA team in North America.
  • Meet TOPTICA’s level of support, service and dedication objectives dealing with all issues from a customer satisfaction perspective. 
  • Coordinate formal and contractually relevant communication to designated customers, per company policy. 
  • Maximize the business for all TOPTICA products targeting designated customers according to business development programs agreed on with management.
  • Increase responsibilities as well as depth and breadth of tasks commensurate with competency level and technical expertise acquired through professional experience on the job.

Qualifications:

This individual should have a hands-on background including diode and/or ultrafast lasers.

  • Degree in physics, optics or similar experience, PhD preferred. 
  • Hands-on laser experience 
  • Strong ability to communicate
  • Excellent computer and project management skills
  • Ability to build and maintain customer relationships
  • Well organized, structured and task focused
  • Confident negotiating skills, and ability to influence
  • Eager to grow within the role, develop and build on current skills
  • Team-oriented
  • Indentifying customers problems, consulting and providing a solutions
  • Good time management, independent and self-starting
  • Unrestricted right to work in the United States

About the Company

TOPTICA Photonics Inc.

Headquartered in Rochester, NY and Munich, Germany

TOPTICA is a privately held, technology driven visionary company, which develops and sells diode and ultrafast fiber lasers for scientific and industrial applications. The company sets its own annual challenge to continually present exciting product innovations and world firsts.

Since 1995, our lasers and laser-related measurement equipment have been dedicated to serving the forefront of atomic physics, metrology, microscopy, printing, optical disc manufacturing and many other applications.

Whenever lasers need to be matched with the latest scientific challenge, linewidth is measured in MHz and well below, or high speed locking circuitry is requested, TOPTICA lasers are the key to success.  Whenever wavelengths are to be determined with an absolute precision of better than 10-7, beam wavefronts are given in mλ, or random pulse sequences and lengths are required in ns or even fs scale, TOPTICA lasers are involved. 

Why should you be interested?  Strong contacts to the scientific community and our profound understanding of their needs motivate us to push the development always one step further and that results in world-renowned diode and fiber lasers with cutting edge technology. We are looking for scientific experts who understand our technology and its potential for customers by matching the technology with their application requirements. Help us to continue to do so in the TOPTICA style of partnership with the customer on an individual level in the sales process as well.

We are looking for people who share the same “Passion for Precision” that keeps us excited and has resulted in over 15 years of commercial success in the scientific and industrial environment.

TOPTICA is a global, equal opportunity employer that supports diversity in the workplace.  We offer a competitive salary and a comprehensive total benefits package.

 
Contact: 

Please talk to TOPTICA at the scientific conferences or shows that we attend regularly or submit your resume directly to Jobs@TOPTICAUSA.com.