Application Engineer | SCHOTT

Feb. 9, 2023

Location: Duryea, US-PA, United States
US Citizens Only
POC: Charles Lakeman
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Formal Education and Training

  • Degree in an engineering discipline or in science

Occupational Experience

  • 7-8 years in project management, product management, engineering, production

Additional Knowledge Requirements

  • Very good command of English, project management tools, MS Office

Major Duties

1. Technical Expert
  - Acts as technical key contact for customers and sales teams in terms of products, product development or applications.
  - Recommends and initiates necessary development measures for technology and product improvements.
  - Maintains network with other experts inside and outside the company in accordance with the rules of SCHOTT’s Code of Conduct.
  - Negotiates customer specifications at eye level.
  - Acts as owner of the specifications for certain products.

2. Inquiries/Sales
  - Handles inquiries concerning products and verifies technical feasibility.
  - Clarifies technical questions with contacts in Technical Centers, Supply Chain Management and Purchasing.
  - Proposes solutions and provides cost estimations for quotations.
  - Conducts technical negotiations with customers under consideration of the economic objectives of the respective product.
  - Approves internal and external changes in product specifications and / or production processes, materials, and suppliers.
  - Leads or participates in projects on the basis of customer inquiries.
  - Conducts competition analyses, including benchmarking of products and technologies.

3. Supporting Tasks
  - Provides technical information for communication and training purposes and keeps them up to date.
  - Trains sales teams concerning new products, applications and technologies.
  - Coordinates the production of prototypes for customers and trade shows.
  - Supports Quality Department in solving internal and external complaints.
  - Supports global or regional product strategy.
  - Supports the SBF in the definition of the product roadmap; submits suggestions for the annual R&D planning.